Privacy and Policy


Hiexchange is a financial team with more than 8 years of experience in fintech and exchange businesses. Due to the employment of high-tech infrastructures, our services are more reliable and rates are kept at the lowest all the time. More currency pairs will be added to the website in the near future so keep an eye on us.

Our customer information safety is important to us


Cookies refer to files containing information that a website uses to track its visitors. Hiexchange may set and access to files only cookies websites on your computer that allows us to see which ads attract users and resources on our website. Service Hiexchange may use cookies to measure your interest in our products and services, as well as to track your activity on the website. The information we collect and provide to our partners is anonymous and is not associated with any particular customer.

If you put an order, comment or review on we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Personal Information

When you open an account and carrying out any operations in the Hiexchange we collect personally identifiable information solely for business purposes to determine the preferences and improve customer loyalty. During the work with the system we can get you to the following confidential information:

Personal information - full name, date of birth, contact details, address or registration, e-mail address, mobile number or home telephone number;

Information from the payment transactions - Information about your transactions in payment systems that are associated with the operation of the service;

Identification Information - information necessary for identification and customer identification, such as passport details, utility bills.

Security Technologies

We use secure connections (SSL) to protect confidential and sensitive to the interception of information that the client provides the service. This technology protects information from being intercepted by a third party during transmission from the client to our server and backward. We are constantly working to ensure the safety of our websites and their compliance with the standards of the market. We use tools such as firewalls, authentication systems (eg, one-time passwords and personal identification numbers) and access control mechanisms to monitor any attempts at unauthorized access to systems and data.

Attendants Hiexchange has different levels of access to confidential customer information — this ensures prevention of leakage of sensitive information, such as the dismissal of any of our employees.

Transfer information to third parties

Hiexchange did not disclose personally identifiable customer information to third parties other than those described in this Privacy Policy of Hiexchange . Disclosure to third parties is possible only if the company's non-partners Hiexchange, providing a technical support system, including the provision of professional, legal or accounting help Hiexchange .

We may also disclose your personal information to third parties without your consent, or to carry out your instructions. Hiexchange under any circumstances does not sell personal customer information.

Transmission of information to regulators

In exceptional cases, Hiexchange may disclose personally identifiable customer information to third parties if it is permitted or required by applicable legislation or other regulations.

For example, we may disclose personally identifiable information in cooperation with regulators and law enforcement agencies, under the orders of the court or when responding to other official requests, as well as in the case of the need to protect our rights or property.

We will not use your personal information for any purposes other than those described in this Privacy Policy.

Refusal to provide information

You are not obliged to provide us with any personal information that we have to ask you. However, the refusal of the client to provide information could result in a denial of service Hiexchange.

We make every effort to ensure the accuracy, completeness, and timeliness of information received from you. You can help us greatly in this respect, promptly notifying us of any changes in your personal information.